Do you have a request?
We will be happy to advise you.

What we do
Whether questions about the product, the order, payment methods or returns - our customer service is the first point of contact for all our customers' concerns, whether by e-mail or by telephone in our call center. We understand the importance of a quick and effective solution and process all inquiries promptly and accurately.
Who we are
High availability, speed, accuracy and transparency in responding to all inquiries are important to our team. IT supports us by programming applications that enable us to provide customers with a smooth shopping experience.
Our mission
We see outstanding customer service as the key to the long-term success of our company. That is why customer satisfaction is our top priority. Our goal is to provide an optimal shopping experience and turn first-time customers into loyal, returning customers. Every day, we are fully committed to ensuring that no questions arise in the first place.
Departments Discover the diversity of our specialist areas with creative minds in marketing, strategic thinkers in product management, precise logistics experts, dedicated problem solvers in customer service, innovative IT architects and much more.