We look forward
von Ihnen zu hören!

We provide you with all kinds of payment methods, including ShopPay, ApplePay, GooglePay, PayPal, Instant bank transfer and credit card. For Amazon, we also offer AmazonPay.

You have 30 days to cancel your purchase and return the item. Please return each item as you received it, including accessories, etc. Sealed products that are not suitable for return for reasons of health protection or hygiene, as well as audio and video recordings or computer software in sealed packaging, cannot be returned if the seal has been removed after delivery.consumables, such as toner cartridges, printer paper, etc., if these have been opened after delivery, are also excluded from cancellation.
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If you wish to return a data carrier (e.g. hard drives), please back up and delete the personal data contained on the data carrier yourself (e.g. images, text messages, documents, scans, passwords, login data).

We ship to Germany and Austria as standard. We also guarantee shipping to almost all European countries via Amazon. We are already working on making international shipping available for our shops.

Please send your item with your customer number/invoice number to:
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oli.k computer and Internet service e.K.
Gate 5
Christoph-Seydel-Strasse 1,
01454 Radeberg

Do you need a return slip? Contact us anytime with your customer number via the email address service@okluge.de

Our call center is happy to assist you and is available from Mon.-Fri.: 08:00-21:00 and Sat.: 08:00-18:00 at the phone number: 0351 8988119. You can reach us anytime via email at service@okluge.de. We respond within 48 hours on weekdays.

The shipping service provider DHL guarantees fast and flawless delivery for our parcels. In the event of extreme weather conditions or special circumstances, we may commission alternative delivery services.

Please send your item with your customer number/invoice number to:

oli.k computer und Internetservice e.K.
Tor 5
Christoph-Seydel-Straße 1,
01454 Radeberg

Do you need a return label? Contact us anytime with your customer number via the email address service@okluge.de

Our call center is happy to assist you and is available from Mon.-Fri.: 08:00-21:00 and Sat.: 08:00-18:00 at the phone number: 0351 8988119. You can reach us anytime via email at service@okluge.de. We respond within 48 hours on weekdays.

We do not currently offer a collection option. We specialise in mail order, which is why we do not have a shop available for self-collection.